The list of services provided by the Property Management Department (including lease):
A) Market research and forecast;
B) Market price estimation;
C) Preparation of business plan;
D) Agreement of the result as per the market price with landowner;
E) Development of the market concept of the property;
F) Naming property (for large properties)
G) Marketing budget definition;
H) Market concept realization, concealed and open PR campaign;
I) Preparation before sale:
· Preparation of the property for clients’ view (including cleaning);
· Clarification of property parameters;
· Preparation and advertising according to the marketing concept;
· Meeting potential clients for view any day of a week;
· Keeping accounts and analysis of the interested prospects;
· Checking and selection of potential clients;
· Informing of property owner about given proposals.
J) Leasing the property and solution of the problems:
K) After sale service:
o Gathering of rent payments:
o Technical maintenance, repair:
o Inspection:
violation of lease agreement terms and other similar problems;
o Finance:
· Organization of financial reports on the services of management and maintenance of the property;
· Historical accountancy and statistics
· Preparation of monthly reports, incl info on income and outcome, easy for reading and studying ;
· Preparation of annual report.
o Delivery of the property by the tenant:
· Inspection of the leased property and preparation of the report of the property condition on the delivery time;
· Arranging of repair or cleaning works, replacement of lock if needed.
o Repeated marketing of the property in property market:
· Organization of new advertising campaign for property development in the market;
· Search of new clients and repeated work with them as per the above-mentioned process.
Within the frame of property infrastructure management the managing company organizes and coordinates the processes aimed to enable the highest standards of customer service and comfortable conditions of accommodation inside the property.
- Management, monitoring and control
- Coordination with the property owner, contractors, city utility services and organizations
- Control for observance of the Rules and Norms for renters and contractors
- Implementation and control of the Rules and Norms of public safety
- Management of the service:
- Enabling the safety
- Help Desk
- Technical maintenance
- Cleaning.