Property Management for large commercial properties

The list of services provided by the Property Management Department (including lease):

A) Market research and forecast;

B) Market price estimation;

C) Preparation of business plan;

D) Agreement of the result as per the market price with landowner;

E) Development of the market concept of the property;

F) Naming property (for large properties)

G) Marketing budget definition;

H) Market concept realization, concealed and open PR campaign;

I) Preparation before sale:

· Preparation of the property for clients’ view (including cleaning);

· Clarification of property parameters;

· Preparation and advertising according to the marketing concept;

· Meeting potential clients for view any day of a week;

· Keeping accounts and analysis of the interested prospects;

· Checking and selection of potential clients;

· Informing of property owner about given proposals.

J) Leasing the property and solution of the problems:

a. Taxation issues;

b. Organization of professional sales, arranging of office in the property area if needed (in case of big property);

c. Discussing and solution of the problems occurred during the preparation of the agreement by negotiating;

d. Arrangement of preparation of office premises as per the clients’ requirements;

e. Preparation of lease agreement;

K) After sale service:

o Gathering of rent payments:

· Issuing and delivering of invoices;

· Working on the issues preventing the delayed rent payments;

· Informing about the payment receipt and lease termination of the property

o Technical maintenance, repair:

· Technical maintenance of the property (solution of minor problems, cleaning service, prompt solution of occurred technical problems);

· Ascertainment of repair needs and listing the rules on prophylactic technical condition of the property for further use;

· Arranging and control of the area close to the property (if the property is with its area)

· Organization of the work on the large reconstruction of the property if needed:

o Inspection:

· Organization of periodical inspections (inside and outside) on the questions of repair,safety, codex execution and behavior rules,
violation of lease agreement terms and other similar problems;

· Providing the property owner with the reports on the current condition of the property;

· Definition of the rules of safety and discipline in the property area and execution control;

· Solution of the problems while violation of rules.

o Finance:

· Organization of financial reports on the services of management and maintenance of the property;

· Historical accountancy and statistics

· Preparation of monthly reports, incl info on income and outcome, easy for reading and studying ;

· Preparation of annual report.

o Delivery of the property by the tenant:

· Inspection of the leased property and preparation of the report of the property condition on the delivery time;

· Arranging of repair or cleaning works, replacement of lock if needed.

o Repeated marketing of the property in property market:

· Organization of new advertising campaign for property development in the market;

· Search of new clients and repeated work with them as per the above-mentioned process.

Within the frame of property infrastructure management the managing company organizes and coordinates the processes aimed to enable the highest standards of customer service and comfortable conditions of accommodation inside the property.

Management, monitoring and control
Coordination with the property owner, contractors, city utility services and organizations
Control for observance of the Rules and Norms for renters and contractors
Implementation and control of the Rules and Norms of public safety
Management of the service:

- Reception services
- Enabling the safety
- Help Desk
- Technical maintenance
- Cleaning.